Larry Kokoszka’s talk on working with clients was one of my favorites, chock-full of concrete tips and motivation to improve client communication.

His introduction framed client interactions as something like speaking a foreign language—while a designer or developer swims in this stuff every day, a client doesn’t. And they aren’t used to, quite simply, the language we use.

I would recommend checking out the full slide deck for this presentation at Rollerblade’s site—I know I will. (And Rollerblade looks like a damned impressive way to enable client feedback on a WordPress site, by the way.)

Notes: Quirky Client Communication and How to Fix It

Notes: Quirky Client Communication and How to Fix It, by Larry Kokoszka @larrykokoszka

So whatcha think?

I’d love to hear from you.

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